HOME VISITS BY DOCTORS IN THE PRACTICE HAVE BEEN SUSPENDED DUE TO THE CORONAVIRUS EPIDEMIC. THERE IS AN EMERGENCY TEAM WHO WILL DO HOME VISITS IF THERE IS NO ALERNATIVE. NO VISITS WILL TAKE PLACE TO SUSPECTED CCORONAVIRUS PATIENTS
IF CORONAVIRUS IS SUSPECTED YOU NEED TO TALK TO A CLINICIAN IN THE PRACTICE BY TELEPHONE
Home visits are restricted to patients who are housebound and too ill to come to the surgery. We do not visit patients who only have transport difficulties and request that patients call on friends and relatives to help in these situations.
Should you need a home visit please telephone before 11.00am on the usual number and talk to the receptionist.
Currently East Leicestershire and Rutland CCG have commissioned a home visiting service to ensure that housebound patients are seen as quickly as possible. This will mean that it is unlikely that you will be seen by a doctor from the practice.
The home visiting have access to your medical records so will be able to give you appropriate advice and treatment.
If you want to see a specific doctor in the practice then it is best that you telephone to make arrangements to be seen at the surgery.
After 6.00pm and at weekends emergency calls are taken by the NHS111 team. The NHS 111 team may not have access to your entire medical records.